This was one of the most positive experiences I have ever had. From the first call I made to place my order, customer service was great and the guy was so helpful and understand of my needs and wants. I received the urn set first and the tree arrived two days before it was time to plant so that it would be vibrant and healthy. I'm so glad I decided to fulfill my dad's wishes since trees were his fascination and he always wanted to be with the trees, now he is!!! I chose a beautiful red maple to stand out ?. Thanks #TheLivingUrn for making everything a pleasant experience.